2012 Medallion Organiser
The 2012 Singapore Service Excellence Medallion is the nation’s highest accolade organised by agencies of the national GEMS Up movement. The Medallion recognises outstanding organisations and individuals who have achieved the pinnacle of service excellence.
The Go Extra Mile for Service (GEMS) movement was first launched in 2005, encouraging all Singaporeans to play their part and take the initiative to improve service levels, working towards achieving an excellent service culture in Singapore.
GEMS Up Movement is represented by five agencies, SPRING Singapore, Singapore Tourism Board, Singapore Workforce Development Agency, National Trades Union Congress and the Institute of Service Excellence at Singapore Management University.
GEMS Up aims to bring service excellence up to the next level via a three-pronged strategy:
- Promotion, Publicity and Recognition
- Service Capability Development
- Research and Thought Leadership